Privacy Policy

PRIVACY POLICY

Your information should be treated with the same care as your order.

This Privacy Policy explains what information Royal Star Leather may collect when you visit our website,
place an order, request custom work, contact us, or otherwise interact with Royal Star Leather, and how
that information may be used.

Effective October 5, 2026

INFORMATION WE COLLECT

We collect information needed to operate the store and fulfill your order.

Depending on how you use the website, this may include:

  • Name
  • Email address
  • Billing and shipping address
  • Telephone number
  • Order and transaction information
  • Product selections and configuration choices
  • Measurements and sizing information
  • Embossing or personalization instructions
  • Artwork or reference files you choose to upload
  • Custom project information
  • Messages submitted through contact forms
  • Account information if you create a customer account

HOW WE USE IT

Your information is used to build, deliver, and support what you ordered.

Royal Star Leather may use customer information to:

  • Process and fulfill orders
  • Construct products to submitted measurements and specifications
  • Complete personalization and embossing requests
  • Communicate about an order or custom project
  • Provide customer service
  • Process returns, repairs, refunds, or replacements
  • Prevent fraud and protect the website and business
  • Maintain business, accounting, and transaction records
  • Comply with legal, tax, and regulatory obligations
  • Improve the operation of the website and store

PAYMENT INFORMATION

Payment processing is handled through the provider shown at checkout.

Payment information is processed through third-party payment services used by Royal Star Leather.
Those providers may collect and process payment information according to their own privacy and
security practices.

Royal Star Leather does not intentionally store complete payment card numbers on its website.

ORDER PARTNERS

Some information must be shared to complete an order.

Royal Star Leather may share only the information reasonably necessary with service providers that
help operate the business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Email and website service providers
  • Accounting, tax, or business service providers where necessary

Royal Star Leather does not sell customer personal information to advertisers.

CUSTOM ORDERS & UPLOADS

Files and measurements may become part of the order record.

If you submit measurements, artwork, photographs, reference images, embossing files, or other
information for a product or custom commission, that information may be retained as part of the
order or project record.

Please do not upload information that is unrelated to the requested product or service.

COOKIES & WEBSITE DATA

The website uses ordinary technical data needed to function.

The Royal Star Leather website may use cookies and similar technologies to support functions such as
shopping carts, customer accounts, checkout, security, website preferences, and basic site operation.

The website and hosting systems may also record technical information such as IP address, browser
type, device information, referring pages, access times, and server logs.

DATA RETENTION

Business records may need to be kept after an order is finished.

Royal Star Leather may retain order, transaction, communication, measurement, and project records
for as long as reasonably necessary to operate the business, provide customer support, maintain
product history, resolve disputes, and satisfy legal, accounting, or tax obligations.

SECURITY

Reasonable safeguards are used to protect customer information.

Royal Star Leather uses reasonable administrative and technical measures intended to protect
information handled through the website.

No online system can guarantee absolute security, and customers should avoid sending unnecessary
sensitive information through email or website forms.

YOUR INFORMATION

You may contact us about personal information associated with you.

You may contact Royal Star Leather to ask about personal information associated with your account,
order, or communication and to request correction or deletion where appropriate and legally
permitted.

Some records may need to be retained for legal, tax, accounting, fraud-prevention, warranty,
transaction, or dispute-resolution purposes.

CHILDREN

This website is not directed toward children.

Royal Star Leather does not knowingly collect personal information from children under 13 through
this website.

POLICY CHANGES

This policy may change as the business and website evolve.

Royal Star Leather may update this Privacy Policy when business practices, website functionality,
service providers, or legal requirements change.

The effective date shown at the top of this page identifies the current version.

PRIVACY QUESTIONS?

Contact Royal Star Leather.

Questions or requests concerning this Privacy Policy or information associated with your order can be
submitted through our contact page.